Overview
Our Purpose
Salcare helps create safer & stronger communities, where families, who are moving away from abuse and poverty, feel empowered to build a new future.
We do this through the provision of practical & emotional support for the whole family.
Our Community Pantry was set up in July 2022 as part of our Community Hub, which offers a community café and charity shop. The pantry aims to serve local people who are living on the bread line to help subsidise their week shop and help with the cost of living. We try to offer good value, nutritious food to local families, individuals in need and older people, as well as facilitating access our other support services.
The Volunteer Role
The Pantry
The first food pantry in Heanor, the Community Pantry provides basic food items including fresh produce to over 400 members every weekday. It has been set up in a local shop-style, but people join as a member (for £10, with the first shop free).
The pantry distributes approx. 30 tons of surplus food every year.
The Charity Shop
The charity shop is a small charity shop, selling the usual charity shop things. It’s pretty basic and serves the warehouse where we sell larger items of furniture including sofa’s, kitchen goods and bedroom furniture.
Role Responsibilities
• Participate in an induction and training.
• Greet all customers and ensure they have a positive shopping experience.
• Effectively answer customer questions, requests, and problem solve as needed.
• Keep all shelves organised, clean, well-stocked from the food store, and properly rotated.
• Deal with Pantry membership enquiries, maintaining the paperwork when dealing with new membership applications (training will be provided)
• Operate the till and handle the money, recording different department purchases through the till system (training will be provided)
• Assist the pantry staff by bagging fresh produce, splitting items as necessary and recording dates of food items delivered.
• Accept food donations from local people and partners (like local schools).
• Ensure till area is clean and tidy at the end of the shift.
• Foster a positive work environment of great teamwork, mutual respect, non-judgement and effective communication.
Qualifications & Personal Attributes
• Age 18 and older
• Ability to commit to at least one shifts per week for a month
• Good verbal and written communication skills
• Strong organisational skills
• Good spoken and written English a plus
• Positive attitude and a team player
• Ability to lift 10lbs is preferred, though not required
• Understanding of the issues facing the local community
• Compassion and non-judgemental
• Completion of DBS as necessary
