Our research and campaigns volunteers identify trends in the problems experienced by our clients, to see where policies and practices are negatively affecting our clients.

Research and campaigns volunteers may do research, such as client surveys, to find out more about the issues and how they impact our local communities. They may then be part of organising a campaign to bring about change, for example by helping with a public awareness raising event or using social media.

Volunteers may also get involved in campaigns with national Citizens Advice.

Time commitment: We can be flexible about the time spent and how often you volunteer so come and talk to us.

What’s in it for you?


  • Positive community and wider impact
  • Learning about issues with benefits, housing etc. and how they affect people
  • Researching, communication and project skills
  • Increased employability
  • Challenging and rewarding