Our reception volunteers are the first person a client sees when they come into the local Citizens Advice in person.

Reception volunteers greet clients and explain to them how long they might be waiting and what will happen and check them in. Reception volunteers also answer the phone, reply to email or post and type up information.

Time commitment: We can be flexible about the time spent and how often you volunteer so come and talk to us.


What’s in it for you?

  • Positive community impact
  • Communication and IT skills
  • Teamworking
  • Increased employability
  • Challenging and rewarding
  • Full training given